Trust & Safety
Privacy Policy
How JIVVAN handles customer information with care during shopping, registration, checkout, and support.
Information We Collect
JIVVAN may collect customer name, phone number, email, address, pincode, order details, and support messages.
Guest checkout collects only the details needed to process, deliver, and support your order.
Website usage data may be used to improve product discovery, checkout experience, and support workflows.
How We Use Information
Customer details are used to process orders, confirm payment, arrange dispatch, support returns, and send order updates.
Phone number and email may be used for order communication, WhatsApp support, offers, and customer service.
JIVVAN does not sell customer personal information to third parties.
Data Sharing
Order-related information may be shared with courier partners, payment providers, technology vendors, or support tools when needed.
Only relevant details are shared for fulfilling orders, processing payments, or resolving customer issues.
Legal or compliance requests may require disclosure if applicable law requires it.
Customer Rights
Customers can request correction of account, address, or contact information by contacting JIVVAN support.
Customers can ask to stop promotional communication while still receiving essential order updates.
For privacy questions, contact JIVVAN through phone, WhatsApp, or email listed on the website.
For order support, call or WhatsApp 7058823956, or email sharmashwetaa14@gmail.com. These policies are written for JIVVAN's current direct-to-customer ecommerce workflow.