Legal
Terms & Conditions
The basic terms for using JIVVAN's ecommerce website, account features, checkout, and customer support.
Website Use
By using the JIVVAN website, customers agree to use it for lawful shopping, account access, and order support only.
Product information, pricing, offers, and availability can change without prior notice.
JIVVAN may update website features, checkout flow, policies, or account systems as the business grows.
Orders & Pricing
Orders are accepted subject to product availability, address serviceability, payment confirmation, and internal verification.
If a product becomes unavailable after order placement, JIVVAN may offer replacement, refund, or cancellation support.
Prices are shown in INR and may include launch offers, discounts, shipping charges, or taxes as applicable.
Payment & Confirmation
Cash On Delivery is currently not available unless explicitly stated on the website.
Online payments are processed through Razorpay when Razorpay keys are active in the live website environment.
An order is considered confirmed only after payment verification, customer details, and product availability are checked.
Health & Product Use
JIVVAN products are food and wellness products, not medicines or medical treatments.
Customers with allergies, medical conditions, pregnancy, or dietary restrictions should consult a qualified professional before use.
Product benefits are based on ingredient qualities and general wellness use, not guaranteed medical outcomes.
For order support, call or WhatsApp 7058823956, or email sharmashwetaa14@gmail.com. These policies are written for JIVVAN's current direct-to-customer ecommerce workflow.